Visa Sponsorship: restaurant host/hostess Needed in Canada by Chicken Haus

Work setting

• Restaurant

Key Responsibilities:

• Guest Greeting: Warmly welcome guests as they arrive and thank them as they leave, ensuring a positive first and last impression.
• Seating Management: Assign tables based on guest preferences and availability; manage the seating chart to optimize table turnover.
• Reservation Coordination: Handle reservations, ensuring accurate record-keeping and efficient seating arrangements for large parties.
• Waitlist Management: Maintain a waitlist when the restaurant is busy; communicate estimated wait times to guests and keep them informed.
• Customer Service: Address guest inquiries, complaints, and special requests promptly and courteously.
• Collaboration: Work closely with servers and kitchen staff to ensure smooth operations and timely service.
• Cleaning and Organization: Ensure the entrance and waiting areas are clean and organized; assist with general restaurant upkeep as needed.

Tasks

• Balance and deposit cash
• Schedule staff
• Liaise between chefs and customers
• Inspect dining rooms and other food and beverage serving areas
• Deposit cash and maintain daily log books
• Address customers’ complaints or concerns
• Answer customers’ questions regarding menu items and preparation methods
• Assist clients/guests with special needs
• Attend to seating arrangements for large groups
• Greet customers
• Perform opening and closing activities
• Provide general information on community services
• Receive customers’ reservations and assign tables
• Receive payments from customers

Supervision

• 3-4 people

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding
• Walking
• Work under pressure

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Organized
• Team player

Qualifications:

• Previous experience in a customer service role, preferably in a restaurant setting, is beneficial.
• Basic knowledge of the restaurant menu and dining options is a plus.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Friendly and approachable demeanor.

Working Conditions:

• May require flexible hours, including evenings, weekends, and holidays.
• Involves standing for long periods and interacting with a diverse range of guests